How to view the EA Advanced Support Info for a device
How to view the EA Advanced Support Info for a device
1.Navigate to the Device and choose the E-Automate
tab
2.Click info icon "Get Equipment By..."
3.The "Advanced Support Info" window
allows you to see many of the EA details for that device. Either scroll through
or ctrl+f to find the category you are looking for.
Step 1: Let the Help Desk know when a Customer would prefer to use Hostnames. There is something we need to change on the backend to help make the process go as smoothly as possible. Below are how either the customer or reseller can enter the ...