Instructions for Discovery via Hostname (Customer and Reseller)

Instructions for Discovery via Hostname (Customer and Reseller)

Step 1: Let the Help Desk know when a Customer would prefer to use Hostnames. There is something we need to change on the backend to help make the process go as smoothly as possible. 

Below are how either the customer or reseller can enter the hostnames into the DCA. 

Customer Instructions:
  • Open the Admin Console -

  • Click on the "Application Settings Tab" - 
  • You can choose to add hostnames individually or...

  • Click on the "Import" button to add an entire list. We recommend copying the hostnames from an Excel spreadsheet. First column will have the desired Zone name, and second column will have the Hostname. Copy the 2 columns and paste them into the Import Point.



Reseller Instructions:

  • Once you have the hostnames, we suggest creating an excel spreadsheet for easy copy-pasting. 
  • Because you will need to enter this command into IMIL for every hostname. The name being the desired Zone Name, and host being the hostname:
    • add lookup {name}, {host}


  • With the data in a pasteable format, go to the desired monitor in the portal.
  • Click on the "IMIL" tab, then click the "Multi-line" button, and paste all of the data from your spreadsheet. Press "Send" and the DCA will attempt to discover every hostname. 


** A note about hostnames vs. discovery ranges **

There is currently no tab on the portal that lists discovered hostnames, the way there is for Discovery Ranges. If you want to see the hostnames that have been added to the DCA, you must go to the Monitor's IMIL tab in the portal and type the command:

list lookups