v.20.2.32 (Jun-2026)
- Fix for Lexmark devices being misdiagnosed as Xerox following recent firmware updates.
This could cause them to cease being read correctly, or be wrongly discovered as Xerox.
After upgrade it is recommended that any Lexmark devices showing with a manufacturer
name of Xerox are manually deleted so that they will be rediscovered correctly.
- Fix for some FUJIFILM devices being wrongly identified as Xerox.
- The long form serial number including the product code prefix is now read for FUJIFILM
devices, reverting the change made in v.20.2.31.
- Record Lexmark Media Printed Side Count totals as mono and colour cycle counts
so that they populate the Mono Pages and Colour Pages billing figures at the Portal.
These are size-independent totals which include blank sides of duplex jobs.
- Fix for serial/SKU not being read for HP Color LaserJet Pro 42xx and 43xx models.
- Permit Remote EWS connections for Utax, Xante and Katun branded devices.
Support IDs addressed by this release: 8676, 12229, 13418, 13809, 13833, 13851, 13919,
13978, 13987, 14072, 14190, 14344, 14389; SDS 159659
Bug IDs fixed in this release: INS-1652, INS-1718, INS-1764, INS-1850, INS-1852, INS-1858